Support & Services

Stratus Telecom has acquired and developed expertise in all facets of system design, analysis and management to supplement the customer's in-house expertise. Stratus Telecom specialists can offer the experience and objectivity required to take a project from the planning stages through final implementation.

We recognize that effective solutions cannot be implemented unless they are tailored to individual needs. Therefore, these special services are offered that pay particular attention to the customer's competitive demands, operational requirements, and management expectations.

Stratus Telecom offers consulting services to customers during planning, and implementing new offerings. These services are designed for End-users and service providers. The following describes different consulting services available based on the customer's unique business challenge.

Support

Stratus Telecom offers supplemental and complete support options for our complete product line. All support option plans are designed to ensure that customers will have continuous support and repair services available to protect their investment. Plans cover technical support services, including emergency telephone support 24 hours a day/365 days a year, and on-site support.

Custom Software

As part of Stratus Telecom's service offering, we offer custom software development for those organizations that need new applications designed and developed, or modifications to existing applications. Our engineers have experience in developing applications for the telecommunications industry and we have particular expertise with C, C++, and Java.

Planning Consultation

Analysis Consultation

Design Consultation

Design Implementation

For more information contact your Stratus Telecom sales representative.